Jets.com Jet Cards: How Access Pass and Access+ Work and Who They Fit

How the Jets.com jet cards work

With Access Pass you choose one cabin class; with Access+ your rate is locked across Light, Mid-Size, Super-Mid and Heavy jets. On both, rates are locked for the life of the card, and Jets.com’s FAQ states that “there are no membership fees at Jets.com” (Primary source, 2026-09-25).

Each card can be held as hours or as a dollar balance Jets.com calls Flight Funds: from $200,000 (Access Pass) or $400,000 (Access+) up to $1,000,000 (Primary source). Jets.com says service, rates and experience are identical either way.

Access Pass holders may switch aircraft sizes without penalties, with hours adjusted up or down for the cabin class chosen (Primary source); Access+ holders fly any of the four classes at the locked rate (Provider-stated). This is called interchange. The card holder need not be on board but must give permission for a new lead passenger (Primary source, 2026-09-25).

Jets.com’s terms state: “Dem Jet Inc dba Jets.com (the Air Charter Broker) arranges flights on behalf of the client (Charterer), acting as an ‘Authorized Agent’ for the client.” They add: “Charterer acknowledges that Jets.com is not a direct air carrier” (Jets.com Terms & Conditions, read 2026-09-26).

What a Jets.com card costs

Jets.com’s card pages show no hourly rate (checked 2026-09-25), so ask for the rate card for your class. Without a published rate, our cost calculator lists Jets.com under “Quote required” rather than estimating it.

Included, according to the FAQ (Primary source, 2026-09-25):

• fuel: “Jets.com absorbs all fuel costs into the fixed hourly rate”;
• taxi time: none is billed, because hours are deducted for flight time only, from takeoff to touchdown;
• repositioning: no charge;
• de-icing.

Added (Primary source, 2026-09-25):

• a 10% flight-time surcharge on Peak Days;
• a 25% surcharge on eligible international flights;
• possible pass-through costs for optional services such as premium catering and ground transportation, and, notified before booking, for “unique travel conditions” such as international flights or high-demand periods.

Jets.com’s card pages do not say whether rates include federal excise tax (checked 2026-09-25), which includes a 7.5% tax on the amount paid for taxable transportation of a person (26 U.S.C. §4261(a)). The jet card FAQ gives the daily minimum, the least time billed on a flying day: “Standard daily minimum is 2.00 hours across all cabin classes” (Provider-stated, 2026-09-26).

Flight-time-only billing adds up over many legs. Hypothetically, ten 2-hour flights use 20 card hours billed takeoff to touchdown, but would use 22.5 if 15 minutes of taxi time were added to each (Estimate: 10 × 2.25), before any daily minimum or Peak Day surcharge.

Availability, notice and cancellation

Both cards are guaranteed on condition of notice. Access Pass is guaranteed with 72 hours’ notice for mainland U.S. flights and Access+ with 48 hours for domestic non-Peak flights; both need 96 hours for international trips and 120 hours for Peak Day travel. Jets.com states there are no blackout dates (Primary source, 2026-09-25).

Jets.com says Peak Days are published annually: 36 for Access Pass and 26 for Access+ (Primary source). Ask for this year’s list. See how peak days affect availability and fees.

Cancellation windows are 72 hours (Access Pass) or 48 hours (Access+) for domestic non-Peak flights, 96 for international non-Peak flights and 120 for Peak Day travel; a flight cancelled inside its window is billed at charter market rates rather than the jet card rate (Primary source, 2026-09-25). See what cancellation policies mean before you book.

The jet card FAQ says last-minute trips outside those windows can be arranged as on-demand charter. Aircraft substitution rules are not published (checked 2026-09-25). Access Pass holders get a dedicated private aviation advisor, and the FAQ describes 24/7 support (Primary source).

Coverage and aircraft

Standard card rates apply in the mainland U.S., Canada and select Caribbean islands, including the Bahamas, Turks and Caicos, BVI, Anguilla, St. Kitts, Antigua, St. Thomas, St. Martin, Puerto Rico, the Dominican Republic and Haiti (Primary source, 2026-09-25).

Transatlantic flights between the U.S. and the UK or EU must be booked on a Heavy Jet, and eligible international flights carry the 25% surcharge and need additional advance booking time. Mexico, Hawaii and Alaska are not currently covered (Primary source, 2026-09-25).

Jets.com’s FAQ says many aircraft offer Wi-Fi, with availability varying by aircraft type, and that pets are welcome on most aircraft with advance notice (Primary source, 2026-09-25).

Financial safeguards

Jets.com’s FAQ says it is privately owned by its co-founders (Primary source, 2026-09-25). That identifies the owners; it says nothing about how card funds are held. We found no statement on escrow or segregated accounts for card funds, and no refund terms for unused hours or funds (Not published, checked 2026-09-25).

Jets.com states that hours never expire, and its jet card FAQ also states: “If no flight hours are used within 24 consecutive months, the remaining balance may be forfeited” (Primary source, 2026-09-25). The forfeiture sentence turns on 24 consecutive months with no flight hours used, and says the balance “may” be forfeited. See how to assess safeguards before you prepay.