Contact support
How to reach the PJReviews team and what happens after you write to us.
Updated October 20, 2026
Three ways to reach us
- Report a problem (signed in): in your dashboard, click Report a problem at the bottom of the left menu. Pick what kind of problem it is, describe what happened, optionally click Attach a screenshot, then click Send report. We automatically include the page you were on and your listing, so you don't have to.
- Contact form: Contact us. Choose a Topic (General question, My listing, Claiming a listing, Advertising, Billing, Report a problem), write your message and click Send message.
- Email: write to support@pjreviews.com.
What happens next
- After Report a problem you'll see Thanks, we received your report with your reference number. After the contact form you'll see Message received with a reference number (for example #1042), and we email you a confirmation with the same reference.
- We reply by email from support@pjreviews.com, usually within one business day. The subject includes your reference, like [#1042].
- Just reply to our email (or to the confirmation) to continue. Your answer goes straight to the same conversation, so there's no need to start over or mention the reference.
Tip: Include your business name and the link to your listing for listing, claim or billing questions. It saves a round trip.
Before writing, you may find the answer faster here in the Help Center.
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